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Knowledge Center / Banking & Digital Payments

GLOSSARY

Re-KYC

✓ Last verified 14 Sep 2026
The short version Re-KYC is a periodic refresh of your identity/address verification with a bank - a routine compliance requirement, not a sign your account is under suspicion.

Banks are required to periodically re-verify customer identity documents, at intervals that can depend on the account's risk classification. A Re-KYC request is routine, not a red flag - but ignoring it can lead to account restrictions or freezing until it's completed. It should only ever be done through the bank's official app, branch, or verified channel - never through a link in an unsolicited SMS or call, which is one of the most common scam patterns exploiting this exact process. See our full KYC article for the broader picture.

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